Working in a Multi-Faceted Business is like Living in a New City!
I've been fortunate enough to live or spend significant time in several cities across North America and Europe. After living in a new city for about six weeks, something magical happens and suddenly the world becomes clearer.
The Power of a Daily Briefing for Operations Leaders
If you're like me, you're responsible for understanding the ins, and outs of multiple departments across your organization. It can be overwhelming, and regular email updates can be arduous for your team to write daily. There is a better way to stay informed, and it's automated.
Why You Should Support Your Colleagues Unconditionally Even When Things Get Tough
It’s always difficult to say goodbye to a colleague. Especially when they leave at a pivotal moment for the company or at the peak of a work sprint that they are supposed to be leading.
The Simple Onboarding Method Presale
Earlier this year, I was asked to do the impossible: onboard 70 new team members while managing normal day to day operations concurrently. Here’s how I did it…
Humility in the Heat of the Kitchen Will Bring You Success
I love using a well-run kitchen as a metaphor for any type of successfully-led business. Is a well-run kitchen organized? Yes. Spotless? Yes. Does it get intense with literal fires to put out on a regular basis? Yes. We've all heard horror stories of arrogant chefs screaming at their line cooks and front-of-house staff during service. I'm not advocating for yelling or being arrogant by any means. I'm advocating for how the head chef acts before, during, and after service.
How Classical Music Jolted Me into a Career of Tech and Operations
If you had told me a decade ago that my career in ten years’ time would include running remote teams of over 200 people, growing startups and apps, and working with people all across the world everyday, I would have laughed at you.